Claims center
Here when it matters most.
When something goes wrong, start with safety. Then call us—we’ll help you understand the next step.
For emergencies, call 911 first.
Take reasonable steps to prevent further damage only when it is safe to do so.
What to do
Three steps to get started.
Protect people first
Move to safety and contact emergency services if anyone is injured or at risk.
Document the damage
Take photos, gather contact information and keep relevant receipts when possible.
Report the claim
Call your carrier’s claims line or contact Alpha for guidance locating it.
Need help finding your carrier?
Call us during business hours and we’ll point you in the right direction.
Let’s talk
We’ll help you navigate what comes next.
Contact our team with policy-service or claims questions.